Frequently Asked Questions

How can I install this WordPress Plugin 3D Viewer into my WordPress? #

You can simply search and install the plugin from the WordPress Plugin section.

Is there any shortcode of this WordPress 3d model viewer plugin? #

Yes, you will get a shortcode of the 3D Model whenever you create a 3D model, and you can put it anywhere in your post.

What file types does this plugin support? #

This plugin supports .glb, .gltf file types.

Can I create a 3d Model of multiple .glb and .gltf files? #

Yes, you can add multiple .glb and .gltf and create a 3D model.

I have a .fbx file, can I embed that file using the 3D Viewer Plugin? #

No, This plugin only support .glb and .glTF files. Please convert your file to any supported file types and upload it to your site.

Does this Plugin support my WordPress theme? #

We have tried to make this Plugin compatible with almost every theme, but we cannot check third-party themes; especially the paid ones. It’s also a tedious task to check out compatibility with all themes. If we find our 3D Viewer Plugin incompatible with the third-party WordPress themes, we always try to fix this and release an updated version. Also, if you find your WordPress theme is not compatible with our Plugin; let us know. We’ll be happy to make you our user.

Why should I use WordPress 3D product viewer on my website? #

Users are more likely to return to a website with an interactive 3D design. It gives a more accurate and genuine impression of the researched item. Using a WordPress 3D product viewer plugin in your website improves the user experience on your website and attracts more visitors.

How can I reach customer support if I need any helps? #

Visit our support portal to open a ticket -> https://bplugins.com/support. Also, You can send an email to [email protected]

I need Plugin customization service, can you help? #

Yes, we provide plugin customization service (Paid). Please send us details via email: [email protected]

We try to respond to our customer’s questions ASAP, however, it can take up to 72 hours.

Powered by BetterDocs

Leave Reply Comments

Your email address will not be published. Required fields are marked *

X